Checklist Items each employee is responsible for and a record of them being done
Hazards each employee needs to know about and their training in them
Employment Agreements each employee has signed
House Rules - and who has signed them
How Personal Performance is monitored
LINKS to external documents
Strategic Business Planning format and action system
"... business can be reduced to three words: people, product and profits. People come first. Unless you've got a good team, you can't do much with the other two”.
- Lee Iacocca.
"If we could be clear about the job brief, the applicants could tell us what they can do for us...
...that would save heaps in training!"
Orientation - getting the best outcomes from the start
Orientation is very poorly managed in many SMEs and sadly in some larger organisations too. The alternative to planned orientation is often used ... it's called dropping people in at the deep end and seeing whether they sink or swim! The big loser in this process when things go sadly wrong is usually your customer. The company may have to write off some employment costs and the person who doesn't survive will have lost too, all costing you money... but the enduring loss will be un recovered customer satisfaction ... and you may never know how much it is!
WORKLINX helps you avoid ‘fall out’ problems when hiring new staff ... better than that ... it provides you with an excellent orientation resource.
From day one ... in fact BEFORE day one ... your new employees can have a comprehensive Personal Employment Manual. Job Descriptions will have all relevant procedure information so orientation can be ‘phased’ in with logical steps avoiding both information overload.
NETMA ... Nobody Ever Tells Me Anything!
Do you have NETMA people in your company? If so ... it's your fault. They are dangerous ... fatal to customer relationships. WORKLINX helps eliminate NETMA!
WORKLINX Systems provide and manage information. WORKLINX will help you ensure important information your staff needs is there when they need it allowing them to excel in their roles! This will consistently amaze your customers and complement their colleagues!
‘Our WORKLINX generated Job Descriptions provide the framework for a more systematic orientation process which means our new employees are better prepared as they start work with us.’
- Edgecumbe Veterinary Services
On site and CBT Training
As part of the WORKLINX System Builder Programme, you and your employees will have access to on site and computer based training (CBT). A sample of our CBT can be seen by clicking on the link below.
Note that the file is over 1 megabyte and may take up to a minute or more to download depending on the speed of your connection.
When you hear something
you will forget it.
When you see something
you will remember it.
But not until you do
something, will you
The trick is to have everyone doing the right things, right the first time and every time - now and in the future!